Glenn Poulos is the cofounder, vice president, and general manager of Gap Wireless Inc., a leading distributor for the mobile broadband infrastructure market. With over three decades of experience in sales, he has developed a successful belief and strategy system by spending thousands of hours in the field or on the phone with customers and working with salespeople in several successful companies. Learn more at glennpoulos.com.
"""Filled with entertaining anecdotes, proven communication tips, and great insights...this book will help you connect with your customers and close more sales."" -Ron Kaufman, New York Times bestselling author, Uplifting Service ""The author's real-life examples of using active listening to seek true understanding should be read and reread by anyone that wants to be great in sales."" -Jerry Acuff, best-selling author, CEO, Delta Point, Inc. ""Never sit in the Lobby is a useful handbook on how to get back in front of customers, say the right things, and avoid costly mistakes to build a solid reputation in business and selling. Honest, bold, and timely."" -Jonah Berger, The Wharton School, UPenn, New Bestseller - The Catalyst: How to Change Anyone's Mind, Contagious and Invisible Influence ""A critical read for anyone looking to improve their sales and business bottom line! Use Glenn's expert knowledge of sales, customers, and the psychology of selling to your advantage in this practical new book. Never Sit in the Lobby will change the way you do business for good!"" -Dr. Marshall Goldsmith is the Thinkers50 #1 Executive Coach and New York Times bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There An excellent foundational tool for anyone who is in sales or is planning to get into the industry. Glenn Poulos is the teacher who equips you with no-nonsense strategies that truly set apart the salesman that yields results. A transformational book that not only helps you improve as a salesperson but also helps you to become an effective problem solver for your customer base. In an era where many salespeople are gifted with the gab without anything to show for it, Never Sit in the Lobby is the book to get you back on track. -5 star Readers Favorite review"