Knowledge Management, Organisational Learning and Sustainability in Tourism

— —

Aurora Martíınez-Martínez (Universidad Politécnica de Cartagena, Spain) Juan-Gabriel Cegarra-Navarro (Technical University of Cartagena, Spain)

Knowledge Management, Organisational Learning and Sustainability in Tourism

Aurora Martíınez-Martínez (Universidad Politécnica de Cartagena, Spain), Juan-Gabriel Cegarra-Navarro (Technical University of Cartagena, Spain), Alexeis Garcia-Perez (Coventry University, UK)

$284

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Routledge
05 December 2023

Economics; Production & quality control management; Sales & marketing; Tourism industry; Sports & outdoor recreation

This book explores the link between environmental knowledge management and the sustainability challenges being faced by organisations, individuals and society. Comprising both theoretical and empirical chapters, the volume describes how knowledge management and organisational learning can help achieve a sustainable tourism sector.

Environmental knowledge has become one of the most important resources for organisations in the current competitive environment. Organisations need to turn their knowledge into agile structures to respond to the challenges resulting from current and future environmental challenges, and from increased competitiveness and social changes. It is therefore important for business decision-making processes to be based on environmental knowledge instead of relying on unconfirmed, often biased information. In this vein, reliable knowledge structures and a framework become an imperative for sustainable development. Development of these innovations shall be addressed through systematic mechanisms such as integration of sustainability and environmental issues, attention to technological innovation, improved absorptive capacity, targeting social challenges as well as investment in human resource development.

The book will be of great value to students and researchers of social sciences with a focus on tourism, human geography, marketing, knowledge management and environmental studies. The chapters in this book were originally published as a special issue of Journal of Sustainable Tourism.

Edited by: Aurora Martíınez-Martínez (Universidad Politécnica de Cartagena Spain), Juan-Gabriel Cegarra-Navarro (Technical University of Cartagena, Spain), Alexeis Garcia-Perez (Coventry University, UK)
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 174mm,
Weight: 1.080kg
ISBN: 9781032626482
ISBN 10: 1032626488
Pages: 180
Publication Date: 05 December 2023
Audience: College/higher education , Primary
Format: Hardback
Publisher's Status: Active

1. 1. Sustainability knowledge management and organisational learning in tourism: current approaches and areas for future development 2. Corporate social responsibility and strategic knowledge management as mediators between sustainable intangible capital and hotel performance 3. Developing sustainable business models: local knowledge acquisition and tourism lifestyle entrepreneurship 4. Greening hotels: does motivating hotel employees promote in-role green performance? The role of culture 5. Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers 6. A safe space for local knowledge sharing in sustainable tourism: an organisational justice perspective 7. Conceptualising trust as a mediator of pro-environmental tacit knowledge transfer in small and medium sized tourism enterprises 8. Systems thinking to facilitate “double loop” learning in tourism industry: a COVID-19 response strategy 9. Responses to vignettes as a methodology to reveal hoteliers’ sustainability practices, knowledge and competencies

Aurora Martínez-Martínez is Associate Professor in the Department of Business Administration at the Universidad Politécnica de Cartagena, Spain. Originally a CFO, she joined academia after completing her Ph.D. She is a member of the International Association for Knowledge Management (IAKM). Her research is focused on knowledge management, organizational learning, and sustainability. Juan-Gabriel Cegarra-Navarro is Full Professor at the Technical University of Cartagena, Spain. He also serves as an Associate Editor and Regional Editorial for several flagship journals, including Knowledge and Process Management and Journal of Knowledge Management. His research interests include knowledge management, technology transfer, innovation, and technology management. Alexeis Garcia-Perez is Professor of Digital Business and Society at Aston University, Visiting Research Scholar at Georgetown University and Visiting Professor at Coventry University. Alexeis leads research on the challenges related to digital transformation and serves as an advisor for a number of UK and international bodies.