William D. Presutti, Jr., PhD, CPM, is adjunct professor of supply chain management in the Palumbo-Donahue School, Duquesne University. He earned his undergraduate degree from Duquesne, a Master's in Economics from Northeastern University, and a PhD from Carnegie-Mellon University. He founded Duquesne's Supply Chain Management program in 1991 and codeveloped the MBA-level course in Value Chain Management, which he has taught to over 300 students in the past 10 years. He is the author or coauthor of 14 peer-reviewed publications that address many of the elements of value chain management. John R. Mawhinney, EdD, CPIM, CTL, is assistant professor and director of supply chain management programs at the Palumbo-Donahue School of Business, Duquesne University. He earned a BS in logistics and marketing at The Ohio State University, an MBA from the University of Pittsburgh, and an EdD in supply chain education from Duquesne University. He has coauthored several peer-reviewed publications including Human Collaboration: A Key Component to Supply Chain Performance with Professor Ken Saban, which appeared in the Journal of Applied Marketing Theory in 2010.