Deliver What You Promise

The Building Blocks of Business

Bali Padda

$34.99

Paperback

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English

BONNIER
05 October 2022

Economics & Business; Business & management; Business strategy; Business innovation

Bali Padda is the operations maverick behind LEGO's remarkable turnaround from abusiness basket-case, struggling to deliver on its orders, to the biggest toy brandin the world.

As Chief Operations Officer at LEGO, Bali overhauled the toy company by shaking upits operations and instilling essential business fundamentals. He resolved issuesacross the supply chain and forged close partnerships between functions. He cutunpopular product lines and diverted the company's attention on hero items. Hedeveloped a relentless focus on customer service - of delivering what was promised- and he instituted weekly performance briefings known as the Visual Factory, whichultimately spread throughout the whole organization and transformed culture andperformance. The result was that LEGO not only survived but became the biggesttoy manufacturer in the world.

In Deliver What You Promise, Bali distils his methodology at LEGO into ten essential,fundamental lessons. From how to reduce complexity to why prize reliability overagility. Why a business should be treating like a living organism and how to bringeveryone together under a shared sense of purpose. On when to use soft and hardmanagerial skills and the hidden risks of success.

Illustrated by insider stories from LEGO, these are enduring principles that bothyoung starters and established leaders alike need to know and can implementstraight away, to deliver on what is promised.

By: Bali Padda
Imprint: BONNIER
Country of Publication: United Kingdom
Dimensions: Height: 216mm, Width: 135mm, Spine: 19mm
Weight: 255g
ISBN: 9781788706728
ISBN 10: 1788706722
Pages: 224
Publication Date: 05 October 2022
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

As Chief Operations Officer at LEGO from 2005, and in earlier operational roles from 2003, Bali Padda played a decisive role in the recovery and growth of this iconic toy firm. Bali and his colleagues executed a remarkable turnaround, from a near-terminal crisis to a return to profit within 18 months. In 2016, Bali was asked to step in as CEO of the LEGO Group while a search for a new CEO was initiated, becoming the company's first non-Danish CEO. Currently, Bali Padda is a highly sought-after business adviser, appointed by tech entrepreneur Tony Fadell as mentor to CEOs of start-up companies in which he has invested.

Reviews for Deliver What You Promise: The Building Blocks of Business

Full of timeless, insightful and essential business strategy with great stories ... Bali knows how to keep a successful company firing * Tony Fadell, inventor of the iPod and bestselling author * Every day I think about how Bali would do things. My company is 100% run in the Bali Padda style * Niels Duedahl, CEO, Norlys * Bali Padda's mind and writing shed light on some of the most complex challenges faced by organizations. There are two kinds of leaders: those who ask for clarity, and those who bring clarity. Today we need more of the latter. Bali Padda stands out in this rare category. * Yves Morieux, Managing Director and Senior Partner, Boston Consulting Group (BCG) * An amazing book about how mastering the supply chain became a fundamental pillar to save LEGO and to make it a formidable company. It is probably the most needed book today for companies facing unprecedented supply chain disruptions. * Carlos Cordon, IMD Professor of Strategy and Supply Chain Management *