John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK.
It is more than just a textbook, it contains a wealth of current and relevant resources that supplement students' learning and provide support for educators. * Michelle Littlemore, Northumbria University, UK * The updates are excellent, reflecting current research and integrating commentary on recent events, such as the pandemic, to demonstrate approaches to change. * Amy Wallis, Wake Forest University, USA * This updated edition, enriched with insights on trust-building and practical case studies, solidifies the book's relevance for both academics and practitioners striving to create socially responsible, sustainable, and ethical change. * Deanna Grant-Smith, University of the Sunshine Coast, Australia * Weaves current macro environmental topics into each chapter with diverse and wide-ranging case studies making it a must have for any change management course. * Samantha Burvill, Swansea University, UK *