The Referable Client Experience

""Ask and you will not receive. But trigger a burning desire for clients to refer you, and the leads will come pouring in. How? The answer is in Stacey's book."" Mike Michalowicz, author of Profit First and The Money Habit ""Finally, a book that demystifies referrals and shows you how to earn them with integrity. I've taught branding and marketing for years, and I still took notes. Stacey shows how a great client experience is your most powerful marketing strategy-and gives you the clear, actionable blueprint to back it up."" Mike Kim, Wall Street Journal and USA Today bestselling author of You Are the Brand ""The Referable Client Experience isn't theory or surface-level advice. It's a practical, clear-eyed look at how to build trust, create connection, and make it easy for your clients to refer you-without begging, bribing, or those awkward asks. If you've ever wondered why your happy clients aren't sending more business your way, this book has your answer. The Referable Client Experience will show you how to generate referrals: with class, with clarity, and with consistency."" LuAnn Nigara, speaker, author, host of A Well-Designed Business(R) ""In her new book, The Referable Client Experience, Stacey Brown Randall shows how to create experiences your clients can't help but talk about and how to turn those conversations into new business. From referral seeds to hot zones, Stacey provides a framework for sparking, nurturing, and growing referrals that come from existing and alumni clients."" Joey Coleman, international keynote speaker and Wall Street Journal bestselling author of Never Lose a Customer Again