The Practical Guide to Managing Human Resources in Hospitality, Hotels and Events

'This edition of the practical guide is written by an author with first-hand knowledge of the sector, who writes in a style that is informative, current and easy to follow. This guide is clarifies the role of Human Resources and explains the recruitment and procurement process, with relevant examples to support the content. It will prove essential reading for students wanting to gain a more applied understanding of how Human Resources works in context within the events and hospitality industries.' Liz Quick, Senior Lecturer, University of West London, UK; Author of Managing Events, Real Challenges, Real Outcomes 'The Practical Guide to Managing Human Resources in Hospitality, Hotels and Events offers what the hospitality sector has long needed: a clear direction through the realities of people management. Jennifer Kaye tackles everything from recruitment and payroll to global team leadership and workplace inclusion with refreshing clarity. This book will become a trusted desk reference for students learning the ropes and professionals handling daily HR challenges in hotel and events settings.' Alexandros Paraskevas, Professor in Strategic Risk Management, University of West London, UK