The Everything Guide To Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and...

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Linda Pophal Linda Pophal

The Everything Guide To Customer Engagement

Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

Linda Pophal, Linda Pophal

$32.99

Paperback

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English

Adams Media Corporation
18 September 2014

Customer services

Series: Everything® Series

Expert advice and strategies for winning--and keeping--customers!

Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer engagement is just as important as quality products and services when it comes to customer loyalty and retention. With The Everything Guide to Customer Engagement, you can learn the highly successful strategies that have been working for business all over the world. Inside, you'll find essential information on how you can better:

Reach customers in person and online Create a community Build your social media presence Bring in new business Grow your reputation

It doesn't matter if your business is large, medium, or small. With this guide, you'll learn the tips and techniques to make your customers and their priorities your number one focus, now and in the future.

By: Linda Pophal, Linda Pophal
Imprint: Adams Media Corporation
Country of Publication: United States
Dimensions: Height: 235mm, Width: 203mm, Spine: 18mm
Weight: 440g
ISBN: 9781440580550
ISBN 10: 1440580553
Series: Everything® Series
Pages: 304
Publication Date: 18 September 2014
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

An Adams Media author.