Organization Behaviour for Leisure Services

Darren Lee-Ross, Conrad Lashley

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English

Butterworth-Heinemann Ltd
14 July 2003

Organisational theory & behaviour; Ownership & organisation of enterprises; Tourism industry; Hospitality industry; Sport & leisure industries

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action.

Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike. This book discusses and questions a number of key elements, including:

The individual and the organization Groups in the organization Organizational structures and behaviour Management within the organization Commercial hospitality, leisure and tourism in a service context There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.

By: Darren Lee-Ross, Conrad Lashley
Imprint: Butterworth-Heinemann Ltd
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 189mm, Spine: 14mm
Weight: 680g
ISBN: 9780750657822
ISBN 10: 0750657820
Pages: 278
Publication Date: 14 July 2003
Audience: College/higher education , General/trade , Primary , ELT Advanced
Format: Paperback
Publisher's Status: Active

Darren Lee-Ross, Associate Professor, Centre for Tropical Tourism Studies, James Cook University, Australia Conrad Lashley, Professor in the Nottingham Business School, Nottingham Trent University, UK

Reviews for Organization Behaviour for Leisure Services

This book makes for a useful textbook for intermediate students and early-stage leisure management professionals and consultants that are looking for a wide-ranging, cursory, overview of organizational behaviour in leisure service organizations. -Annals of Leisure Research