This book explores data science in practice through an ethnographic study at a global marketing technology and research firm.
The book shows that, while businesses have embraced data science methods to understand markets and consumers, in practice they produce too much information. Consequently, they must be combined with creative practices that simplify and make sense of analytics. Cluley shows that in the age of data science, business is increasingly artistic. In this case, marketing science is more like marketing science fiction.
This is essential reading for understanding contemporary data-driven business and marketing as well as social and economic relations in the age of surveillance capitalism, with lessons for academics and students of marketing, technology and data science.
By:
Robert Cluley (University of Birmingham) Imprint: Bristol University Press Country of Publication: United Kingdom Dimensions:
Height: 234mm,
Width: 156mm,
ISBN:9781529233360 ISBN 10: 1529233364 Pages: 192 Publication Date:19 December 2024 Audience:
Professional and scholarly
,
General/trade
,
Undergraduate
,
ELT Advanced
Format:Hardback Publisher's Status: Unspecified
1. Introduction 2. The Ethnographic Classics 3. Marketing in the Wild 4. Studying Marketing Ethnographically 5. Marketing Work 6. Clients Get Hung Up on a Number 7. Scientism in Action 8. Marketing Outsight 9. Artistic Qualification 10. The Art of Data 11. Marketing Science Fiction
Robert Cluley is Associate Professor of Marketing at the University of Birmingham, UK.