Paul Hague, based in Manchester, UK, is co- founder of B2B International. With over 50 years of experience running market research agencies, his clients include Samsung, Microsoft, Henkel and Michelin. He has over 35 years of practical experience in running a successful market research agency and is the author of B2B Customer Experience and The Business Model Handbook, also published by Kogan Page.
""A concise, engaging and extremely accessible introduction to market research, tools, techniques and issues. This updated book stands out (includes AI in desk research and online panels and more) because of its succinctness, clarity and brevity. This is a great go-to guide for anyone involved in market research."" * PR Smith, author, TEDx Speaker and SOSTAC® Planning Founder *