Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry

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Giuseppe Catenazzo

Cases on Traveler Preferences, Attitudes, and Behaviors

Name: Cases on Traveler Preferences, Attitudes, and Behaviors
Price: 459.73 AUD
Availability: OutOfStock
ISBN: 9781668469194

Impact in the Hospitality Industry

Giuseppe Catenazzo

$574.95 $459.73

Hardback

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English

IGI Global
30 June 2023

Hospitality industry

In the modern hospitality industry, it is critical to understand travelers' needs and wants for businesses to survive and remain competitive. Further study on understanding travelers' motivations is essential in this field.

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry showcases several research-based case studies to understand travelers' preferences, attitudes, and behaviors to illustrate empirical methodologies in order to guide academics and practitioners in their research endeavors. Covering key topics such as destinations, rural areas, social impacts, and tourism management, this reference work is ideal for industry professionals, policymakers, researchers, academicians, scholars, practitioners, instructors, and students.

Edited by: Giuseppe Catenazzo
Imprint: IGI Global
Country of Publication: United States
Dimensions: Height: 279mm, Width: 216mm,
Weight: 272g
ISBN: 9781668469194
ISBN 10: 1668469197
Pages: 335
Publication Date: 30 June 2023
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active

Giuseppe Catenazzo is an Assistant Professor in Marketing at ICN Business School in Nancy, France. He received his PhD from the University of Geneva, Switzerland, and previously studied in Italy (BSc), France (MSc and MRes) and the United Kingdom (PgCert). Dr. Catenazzo is a Certified Management and Business Educator (CMBE), a Certified Member of the Market Research Society (CMRS) and a Fellow of the Chartered Institute of Marketing (FCIM) in the United Kingdom. His research on product defects, quality perceptions, consumers' complaining behaviour and service recovery has been published in Production Planning & Control and Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior.