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Hug Your Customers

Love the Results

Jack Mitchell

$29.99

Paperback

Not in-store but you can order this
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English
Penguin Books Ltd
14 April 2004
The proven way to personalize sales and achieve astounding results.

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words- if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits.

From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.
By:  
Imprint:   Penguin Books Ltd
Country of Publication:   United Kingdom
Dimensions:   Height: 197mm,  Width: 130mm,  Spine: 18mm
Weight:   211g
ISBN:   9780141015224
ISBN 10:   0141015225
Pages:   304
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut.

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