Where's the ‘Human’ in Human Resource Management?: Managing Work in the 21st Century

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Michael Gold (Royal Holloway University of London) Chris Smith (Royal Holloway University of London)

Where's the ‘Human’ in Human Resource Management?

Managing Work in the 21st Century

Michael Gold (Royal Holloway University of London), Chris Smith (Royal Holloway University of London)

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English

Bristol University Press
06 September 2022

Business & management: study & revision guides; Personnel & human resources management; Organisational theory & behaviour

We all have to work to pay the bills – but what influence do we really have over our pay and working conditions?

The emergence of the global economy, digital technologies, mass migration, gig work and zero hours contracts have thrust this question to the forefront of HRM. So how can we keep the ‘human’ in human resource management faced by these pressures?

This book adopts a critical approach to today’s major workplace challenges. It turns traditional HRM on its head by placing workers’ perspectives towards the workplace alongside those of managers to create an HRM textbook for the 21st century. Written by two experienced and research-active authors, the book:

• locates control of labour costs and productivity at the heart of HRM policy and practice;

• covers key issues that are overlooked in many textbooks, including conflict and resistance, the ‘new’ unitarism, migration and the challenges of Artificial Intelligence;

• adopts a critical approach that will appeal more to students who don’t wish to become traditional managers;

• includes current examples and case studies from the international world of work and business that will bring the subject to life.

This is a comprehensive one-stop resource for students and lecturers alike.

By: Michael Gold (Royal Holloway University of London), Chris Smith (Royal Holloway University of London)
Imprint: Bristol University Press
Country of Publication: United Kingdom
Dimensions: Height: 244mm, Width: 170mm,
ISBN: 9781529213799
ISBN 10: 1529213797
Pages: 470
Publication Date: 06 September 2022
Audience: Professional and scholarly , General/trade , Undergraduate , ELT Advanced
Format: Hardback
Publisher's Status: Active

Detailed Contents List of Boxes, Figures and Tables List of Abbreviations and Acronyms Notes on the Authors Acknowledgements Introduction: Where’s the ‘Human’ in Human Resource Management? Part 1: Where We’ve Been… 1. What’s HRM Really About? 2. What’s So Special About HR Strategy? 3. The Employment Relationship 4. Conflict and Resistance at Work 5. Societal Contexts and Global Trends 6. Trade Unions 7. Management Styles Part 2: Where We’re Heading… 8. The ‘New’ Unitarism 9. Flexible Working 10. Services and Aesthetic and Emotional Labour 11. Migrant Workers 12. Corporate Social Responsibility Part 3: What All This Means for HRM 13. Recruitment and Social Networks 14. Discrimination and Diversity 15. Pay and Rewards 16. Employee Participation and Involvement 17. Training and Development 18. Work–Life Balance 19. Artificial Intelligence and HR Analytics With Yu Zheng Summary and Conclusions Case Studies List of Films About Human Resource Management Glossary of Key Concepts References Names Index Subject Index

Michael Gold is Emeritus Professor of Comparative Employment Relations at Royal Holloway University of London. His work focuses on employee participation, industrial relations theory and self-employment, as well as on employment policies across the member states of the EU. Chris Smith is Emeritus Professor of Organization Studies and Comparative Management at Royal Holloway University of London. His interests are in labour process theory, knowledge transfer through the transnational firm, comparative analysis of work and employment, and professional labour.

Reviews for Where's the ‘Human’ in Human Resource Management?: Managing Work in the 21st Century

This is a thought-provoking textbook with interesting real-life examples, enriched by the authors' insightful analysis of the key trends in human resource management. It highlights the importance of the human aspect of human resource management amidst ever innovative ways of labour control and persistent pursuit of productivity. It is a highly valuable text for everyone who practises or experiences human resource management. Fang Lee Cooke, Monash University This is a highly stimulating book that provides structured knowledge about HRM, but at the same time makes academics and practitioners think outside of the box. The analyses and practical examples cover the core topics of HR strategy, as well as issues that are too seldom dealt with in textbooks, such as workplace conflicts or the potential and dangers of new technologies like artificial intelligence and HR analytics. Martin Krzywdzinski, WZB Berlin Social Science Center