TQM Engineering Handbook

D.H. Stamatis (Contemporary Consultants, Ypsilanti, Michigan, USA)

$120

Paperback

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English

CRC Press
17 December 2019

Series: Quality and Reliability

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.

By: D.H. Stamatis (Contemporary Consultants Ypsilanti Michigan USA)
Imprint: CRC Press
Country of Publication: United Kingdom
Dimensions: Height: 229mm, Width: 152mm,
Weight: 453g
ISBN: 9780367448202
ISBN 10: 0367448203
Series: Quality and Reliability
Pages: 676
Publication Date: 17 December 2019
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Quality overview; traditional quality concepts; modern quality concepts; implementation strategy of total quality management; tools of quality; special tools and techniques for the future world of quality; unusual yet powerful tools used in TQM; regression - the foundation of multivariate analysis; design of experiments (DOE); more tools for modern quality; the full chain of quality - supplier, organization and customer relationship; value analysis; problem solving; teams; meetings; project management; training; quality planning; overview of reliability; quality awards; international standards of quality and corporate quality awards; epilogue; appendix a - selection of statistical techniques based on the three types of data; appendix b - DISC leadership model; appendix c - constraints for constructing some of the most common control charts; appendix d - basic formulas used in the construction of control charts; appendix e - general statistical formulas used in the pursuit of quality; appendix f - cost of quality; appendix g - a comparison of process improvement.

Stamatis\, D.H.