The Power of a Positive No

How to Say No and Still Get to Yes

William Ury

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Paperback

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English

Bantam
26 December 2007

Sociology: family & relationships; Psychology; Social, group or collective psychology; Business negotiation; Self-help & personal development; Popular psychology; Assertiveness, motivation & self-esteem

“William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No—with grace and effect—so that we might create an even better Yes.” —Jim Collins, author of Good to Great

No is perhaps the most important and certainly the most powerful word in the language.

Every day we find ourselves in situations where we need to say No–to people at work,

at home, and in our communities–because No is the word we must use to protect ourselves

and to stand up for everything and everyone that matters to us.

But as we all know,

the wrong No can also destroy what we most value by alienating and angering people.

That’s why saying No the right way is crucial. The secret to saying No without destroying

relationships lies in the art of the Positive No, a proven technique that anyone

can learn.

This indispensable book gives you a simple three-step method for saying

a Positive No. It will show you how to assert and defend your key interests; how

to make your No firm and strong; how to resist the other side’s aggression and manipulation;

and how to do all this while still getting to Yes. In the end, the Positive No will

help you get not just to any Yes but to the right Yes, the one that truly serves

your interests.

Based on William Ury’s celebrated Harvard University course for

managers and professionals, The Power of a Positive No offers concrete advice and

practical examples for saying No in virtually any situation. Whether you need to

say No to your customer or your coworker, your employee or your CEO, your child or

your spouse, you will find in this book the secret to saying No clearly, respectfully,

and effectively.

In today’s world of high stress and limitless choices, the pressure

to give in and say Yes grows greater every day, producing overload and overwork,

expanding e-mail and eroding ethics. Never has No been more needed. A Positive No

has the power to profoundly transform our lives by enabling us to say Yes to what

counts–our own needs, values, and priorities.

Understood this way, No is the new

Yes. And the Positive No may be the most valuable life skill you’ll ever learn.

By: William Ury
Imprint: Bantam
Country of Publication: United States
Dimensions: Height: 210mm, Width: 140mm, Spine: 15mm
Weight: 221g
ISBN: 9780553384260
ISBN 10: 0553384260
Pages: 257
Publication Date: 26 December 2007
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Reviews for The Power of a Positive No: How to Say No and Still Get to Yes

William Ury brings a marvelous blend of experience, insight, integrity and warmth to his work. In this wonderful book he teaches us how to say No--with grace and effect--so that we might create even better Yes. --Jim Collins, author Good to Great Almost any brief comment on The Power of a Positive No would be trite. Suffice it to say that if I'd had and used this book for the last 25 years, I would have doubtless avoided innumerable heartaches and headaches and tattered personal and professional relationships. 'Original' is an embarrassingly overused word on book dust jackets, but, simply, this all-important book stands alone on a subject that underpins, like no other, jndividual and organizational effectiveness. --Tom Peters, author of In search of Excellence The world's biggest shared secret is that most of us say yes when we really want to say no, in both our professional and private lives. Bill Ury generously provides us with insights and techniques to turn this malady into win-win solutions. This is a wise and powerful book. --John Naisbitt, author of Megatrends No matter whether you are negotiating compensation with the toughest CFO or a curfew for your teenager, this book teaches us a critical and counterintuitive lesson. You can say no and still be nice . Simple, straightforward and easy to read, The Power of a Positive No is a YES on our reading list. --Linda Kaplan Thaler and Robin Koval, authors of The Power of Nice: How to Conquer the Business World with Kindness From the Hardcover edition.