The New Rules of Marketing and PR

Introduction The New Rules Life with the New Rules What’s New Writing Like on a Blog, but in a Book Showcasing Success I How the Web Has Changed the Rules of Marketing and PR 1 The Old Rules of Marketing and PR Are Ineffective in an Online World Advertising: A Money Pit of Wasted Resources One-Way Interruption Marketing Is Yesterday’s Message The Old Rules of Marketing Public Relations Used to Be Exclusively about the Media Public Relations and Third-Party Ink Yes, the Media Are Still Important Press Releases and the Journalistic Black Hole The Old Rules of PR Learn to Ignore the Old Rules 2 The New Rules of Marketing and PR The Most Important Communications Revolution in Human History Open for Business The Long Tail of Marketing Tell Me Something I Don’t Know, Please Bricks-and-Mortar News The Long Tail of PR The New Rules of Marketing and PR The Convergence of Marketing and PR on the Web 3 Reaching Your Buyers Directly The Right Marketing in a Wired World Let the World Know about Your Expertise Develop Information Your Buyers Want to Consume Big Birge Plumbing Company Grows Business in a Competitive Market Buyer Personas: The Basics Think Like a Publisher Staying Connected with Members and the Community Know the Goals and Let Content Drive Action Real-Time Business at American Airlines Reaches Buyers Directly II Web-Based Communications to Reach Buyers Directly 4 Social Media and Your Targeted Audience What Is Social Media, Anyway? Social Media Is a Cocktail Party “Upgrade to Canada” Social Program Nabs Tourists from Other Countries Social Networking and Agility Do You Allow Employees to Send Email? How about Letting Them Use Social Media? The New Rules of Job Search How to Find a New Job via Social Media Social Networking Drives Adagio Teas’ Success 5 The Content-Rich Website Political Advocacy on the Web Content: The Focus of Successful Websites Reaching a Global Marketplace Make Your Site Mobile Friendly Blogging to Share your Passion A Blog (or Not a Blog) Not Another Junky Blog Why You Need a Blog in the Age of Social Networking Audio and Video Drive Action Improv with the CIO Grammar Girl Podcast Putting It All Together with Content Great Websites: More Art Than Science 6 Marketing and PR in Real Time Real-Time Marketing and PR  Fans First: Joe Biden Announces Kamala Harris as VP Pick Develop Your Real-Time Mind-Set Real-Time Blog Post Drives $1 Million in New Business The Time Is Now Snapchat for Business Crowdsourced Support 7 Artificial Intelligence and Machine Learning for Marketing and PR AI-Powered Marketing and PR Your Marketing May Already Be AI-Powered Find Ways for AI to Benefit Customers Creating an AI Project Making AI a Part of Your Marketing An AI App to Create Social Posts from Long-Form Content Remaining Human in a World of AI III Action Plan for Harnessing the Power of the New Rules 8 You Are What You Publish: Building Your Marketing and PR Plan What Are Your Organization’s Goals? Buyer Personas and Your Organization The Buyer Persona Profile How Beko Develops Products Global Consumers Are Eager to Buy Reaching Senior Executives The Importance of Buyer Personas in Web Marketing In Your Buyers’ Own Words What Do You Want Your Buyers to Believe? Developing Content to Reach Buyers Marketing Strategy Planning Template The New Rules of Measurement Asking Your Buyer for a Date Measuring the Power of Free What You Should Measure Stop Thinking of Content Creation as a Marketing Expense Stick to Your Plan 9 Growing Your Business: How Marketing and PR Drive Sales It’s Time for a Sales Transformation How Web Content Influences the Buying Process Tips for Creating a Buyer-Centric Website Step 1: Sales Begin with Informational Content Step 2: A Friendly Nudge Step 3: Closing the Deal Triathlon Coach Delivers Content for All Ability Levels Salespeople as Content Curators Your Company’s Salesperson-in-Chief Educating Your Salespeople about the New Buying Process Registration or Not? Data from an E-Book Offer Close the Sale—Continue the Conversation Measure and Improve How a Content Strategy Grew Business by 50 Percent in One Year 10 Strategies for Creating Awesome Content Ways to Get Your Information Out There How to Create Thoughtful Content How Raytheon Technologies Uses Journalists to Create Interesting Content Your Web Content Must Be Accessible Content Creation in Highly Regulated Industries Content Ethics and Employee Guidelines Thought Leaders from outside Your Organization Who Wrote That Awesome White Paper? How Much Money Does Your Buyer Make? 11 How to Write for Your Buyers An Analysis of Gobbledygook Poor Writing: How Did We Get Here? Effective Writing for Marketing and PR The Power of Writing Feedback (from Your Blog) Injecting Humor into Product Descriptions Brand Journalism at Boeing 12 Social Networking as Marketing Television’s Eugene Mirman Is Very Nice and Likes Seafood How to Use Facebook to Market Your Product or Service Increase Engagements with Facebook Groups Check Out My LinkedIn Profile Tweet Your Thoughts to the World Social Networking and Personal Branding Write Your Biography In First Person The CIA Joins Twitter The Sharing More Than Selling Rule Connecting with Fans How Amanda Palmer Raised a Million Dollars via Social Networking Which Social Networking Site Is Right for You? Nextdoor, the Social Network for Local Businesses You Can’t Go to Every Party, So Why Even Try? Optimizing Social Networking Pages Integrate Social Media into an Offline Conference or Event Build a Passionate Fan Base Social Networking and Crisis Communications Why Participating in Social Media Is Like Exercise 13 Blogging to Reach Your Buyers Understanding Blogs in the World of the Web The Four Uses of Blogs for Marketing and PR Monitor Blogs—Your Organization's Reputation Depends on It Comment on Blogs to Get Your Viewpoint Out There Bloggers Love Interesting Experiences What Should You Blog About? Blogging Basics: What You Need to Know to Get Started Bling Out Your Blog Building an Audience for Your New Blog Tag, and Your Buyer Is It Cities That Blog Blogging outside North America What Are You Waiting For? 14 An Image Is Worth a Thousand Words Photographs as Compelling Content Marketing Images of Real People Work Better Than Inane Stock Photos How to Market an Expensive Product with Original Photographs Sharing Beautiful Images on Instagram Marketing Your Product with Photos on Instagram Sharing with Pinterest The Power of SlideShare for Showcasing Your Ideas Infographics Infographics as a Marketing Asset 15 Video and Your Buyers What University Should I Attend? Business-Casual Video Have Fun with Your Videos Stop Obsessing over Video Release Forms Your Smartphone Is All You Need Video Made for Just £100 Grows Fans of a Welsh Hardware Store Facebook Live Is Great for Real-Time Content Marketing Video to Showcase Your Expertise A Lawyer with 6 Million TikTok Followers Creating a Great Virtual Event Getting Started with Video Video Created for Buyers Generates Sales Leads Building a Business One YouTube Video at a Time 16 Audio Content via Podcasting and Social Audio Hack the Entrepreneur Podcast Delivers New Clients for Host's Consulting Business Podcasting 101 Clubhouse and Other Social Audio Apps Creating Elegant Calls-to-Action in Social Audio and on Podcasts 17 How to Use News Releases to Reach Buyers Directly News Releases in a Web World The New Rules of News Releases If They Find You, They Will Come Driving Buyers into the Sales Process Developing Your News Release Strategy Publishing News Releases through a Distribution Service Reach Even More Interested Buyers with RSS Feeds Simultaneously Publish Your News Releases to Your Website The Importance of Links in Your News Releases Focus on the Keywords and Phrases Your Buyers Use If It’s Important Enough to Tell the Media, Tell Your Clients and Prospects, Too! 18 Your Newsroom: A Front Door for Much More Than the Media Your Newsroom as (Free) Search Engine Optimization Reaching Reporters and Editors and Telling Your Story Best Practices for Newsrooms Ontario University Shines Spotlight on Faculty Researchers A Newsroom to Reach Journalists, Customers, and Bloggers 19 The New Rules for Reaching the Media “Re:,” Nontargeted Pitches, and Other Sleazy Tactics The New Rules of Media Relations Twitter and Media Relations Working with Brand Advocates How Blog and Social Media Mentions Drive Mainstream Media Stories Launching Ideas with the U.S. Air Force How to Pitch the Media 20 Newsjacking Your Way into the Media Journalists Are Looking for What You Know Get Your Take on the News into the Marketplace of Ideas How to Find News to Jack Twitter Is Your Newsjacking Tool Beware: Newsjacking Can Damage Your Brand Newsjacking for Fun and Profit 21 Search Engine Marketing Making the First Page on Google Search Engine Optimization Own Your Marketing Assets Instead of Renting Them The Long Tail of Search The Super Long Tail of Voice Search Carve Out Your Own Search Engine Real Estate Using the Amazon Search Engine as Marketing Web Landing Pages to Drive Action Optimizing the Past Search Engine Marketing in a Fragmented Business 22 Make It Happen Your Mind-Set The Journey from a Traditional Marketing Executive to a Modern CMO Manage Your Fear Mixing Business with Your Personal Life on Social Networks Getting the Help You Need (and Rejecting What You Don’t) Bringing It All Together: Brand Journalism at Cleveland Metropolitan School District Great for Any Organization Now It’s Your Turn Acknowledgments for the Seventh Edition About the Author Index Master Newsjacking Course Have David Meerman Scott Speak at Your Next Event!