From the reviews: The author presents this as a `monograph document' on patient use of the Internet and telephone help lines to find medical information. ... Based on the author's outpatient clinic neurology practice over 10 years in the United Kingdom, he refers to the work as an `observational study' with no a priori hypothesis. The audience is ... outpatient neurology practitioners, and in particular, directed to those who practice in the United Kingdom. ... The book is unique. (Maria I. Aguilar, Doody's Review Service, December, 2011)