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The Simple Truths of Service: Inspired by Johnny the Bagger
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Ken Blanchard Barbara Glanz
The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard at Abbey's Bookshop,

The Simple Truths of Service: Inspired by Johnny the Bagger

Ken Blanchard Barbara Glanz


9781492675457

Sourcebooks


Business & Economics;
Business strategy


Paperback

128 pages

$24.99
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Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.

By:   Ken Blanchard, Barbara Glanz
Imprint:   Sourcebooks
Country of Publication:   United States
Edition:   Enhanced
Volume:   0
Dimensions:   Height: 178mm,  Width: 127mm, 
ISBN:   9781492675457
ISBN 10:   1492675458
Series:   Ignite Reads
Pages:   128
Publication Date:   November 2018
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

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