Shared Measures

Collective Performance Data Use in Collaborations

Alexander Kroll (Florida International University)

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English

Cambridge University Press
17 March 2022

Politics & government; Public administration; Management: leadership & motivation; Organisational theory & behaviour; Non-profitmaking organisations

Series: Elements in Public and Nonprofit Administration

Traditionally, performance metrics and data have been used to hold organizations accountable. But public service provision is not merely hierarchical anymore. Increasingly, we see partnerships among government agencies, private or nonprofit organizations, and civil society groups. Such collaborations may also use goals, measures, and data to manage group efforts, however, the application of performance practices here will likely follow a different logic. This Element introduces the concepts of shared measures and collective data use to add collaborative, relational elements to existing performance management theory. It draws on a case study of collaboratives in North Carolina that were established to develop community responses to the opioid epidemic. To explain the use of shared performance measures and data within these collaboratives, this Element studies the role of factors such as group composition, participatory structures, social relationships, distributed leadership, group culture, and value congruence.

By: Alexander Kroll (Florida International University)
Imprint: Cambridge University Press
Country of Publication: United Kingdom
Edition: New edition
Dimensions: Height: 228mm, Width: 152mm, Spine: 6mm
Weight: 154g
ISBN: 9781108927611
ISBN 10: 1108927610
Series: Elements in Public and Nonprofit Administration
Pages: 75
Publication Date: 17 March 2022
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

1. Introduction; 2. Institutionalized, Discretionary, and Collective Data Use; 3. Explaining the Collective Use of Performance Data; 4. Case Study: Opioid-Response Collaborations in North Carolina; 5. Conclusion; Appendix.