REGINA E. LUNDGREN is an independent consultant in risk communication, public involvement, and science and strategic communication. For more than 30 years, she has specialized in communicating environmental, safety, and health risks to lay audiences. You can learn more at her website at http://www.rlriskcom.com. ANDREA H. MCMAKIN is a communication specialist at the U.S. Department of Energy's Pacific Northwest National Laboratory in Richland, Washington. For more than 30 years, she has directed, taught, advised on, and carried out the communication of scientific, technical, and risk-related information.