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Designing With and Within Public Organisations: Building Bridges Between Public Sector Innovators and...
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Schaminee Andre
Designing With and Within Public Organisations: Building Bridges Between Public Sector Innovators and Designers by Schaminee Andre at Abbey's Bookshop,

Designing With and Within Public Organisations: Building Bridges Between Public Sector Innovators and Designers

Schaminee Andre


BIS Publishers B.V.

Art & Architecture;
Business strategy


192 pages

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Designers collectively experience that a well-designed solution by itself does not lead to the intended change. Designers are often taken by surprise when they meet resistance during the design process, or when they deliver their proposals. In order to make them more successful, we need to design the context that facilitates the design process and its outcomes.

There are many thorough books about design approaches - methodologies and instruments. Central goal is to design a good solution, in various forms such as products, services and interactions. These books pay less attention to the question how to establish a design process within organizations, especially within those that are unfamiliar with (and sometimes even hostile towards) a design approach, so that a solutions eventually gets implemented.

The last six years I have built up a practice with designing with and within the public sector - including public-private partnerships. I learned that design approaches put current approaches about change management, project management and collaborating to the test - and vice versa. In all phases of the design process, from contracting an assignment, to empathic research, to reframing and prototyping, we need new sets of playing rules and perhaps even a new language to successfully apply design. In our projects, this is a designated role, we describe as the `context-builder'.

This book shares the lessons we have learned. My ambition is to deepen the knowledge about design within the public sector. I think this is an important challenge, since a large number of public institutions all over the world are currently experimenting with design. This brings about a lot of enthusiasm, but also disappointment, when process nor outcome can be integrated in the primary processes of the organizations involved.

By:   Schaminee Andre
Imprint:   BIS Publishers B.V.
Dimensions:   Height: 250mm,  Width: 200mm, 
Weight:   300g
ISBN:   9789063694975
ISBN 10:   9063694970
Pages:   192
Publication Date:   November 2018
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

Andre Schaminee worked at Urban Design Bureau SAB with urban restructuring and intercommunal collaboration. At Twynstra Gudde (an organization consultancy bureau) he was Project secretary HOV Arnhem Nijmegen (For intercommunal governmental organization), Project manager widening Highway A1 (For ministry of Infrastructure), Long Term Investment Strategy Infrastructure (For National & intercommunal governments). During his time at Twynstra Gudde he was founder and manager of design departement is ook 2011-2016 ( Andre works for the ministry of infastructure, ministry of internal affairs, city of Amsterdam, Rotterdam, The Hague, provinces of Brabant, Overijssel, Utrecht, housing corporations, water councils, contractors, ING bank and many others. Coen Luijten worked for a long time in the banking and insurance industry. His heart however lays in the field of commercial advertising. Is fascinated about psychology and what motivates people. Is somewhat the same as his dog, an enthusiastic and playful Labrador. Loves to travel all over the world and visit different countries and cultures. Made the switch to higher education in his mid-thirties and gained his Master degree in Imagineering (Master in Business Innovation) in 2017. Teaches creativity, advertising and branding at the Fontys University of Applied Sciences in the Netherlands since 2010. Has a deep desire to help people to unleash their Creativity. Together, Coen Luijten and Joris van Dooren were rewarded by the Fontys University of Applied Sciences with the Fontys Education Award in 2013 for their Fehtex Day Creativity Game. As a duo they are frequently invited as guest lecturers on creativity across Europe.

'(The book) is therefore also suitable for every director, manager, strategist and controller. You could almost imagine that, without a good and open framework of design thinking within a public organization - in terms of strategy, policy, execution and actual delivery of products and services - the risks automatically arise. A readable book and perhaps indispensable. It offers tools to (finally) connect the systematic world of the government with the world of its citizens and businesses.' - PRIMO Nederland 'The book is, without a doubt, one of the best books I have ever read on the topic. The author does a good job explaining the design process in a way that non-designers will understand. I really like the way the author breaks up the text with the case studies and debates from his experience as well as examples from other efforts. That makes the book more readable and it makes the explanations of the design process more tangible.' - Prof. Thomas Fisher, Professor, Director of the Minnesota Design Center, and Dayton Hudson Chair in Urban Design

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