Tom Coughlan, DBA, is currently a tenured associate professor of Graduate Business at Mercy University and an adjunct professor at Sacred Heart University, University of Bridgeport, and the Manhattan Institute of Management. He has a large body of work in the fields of innovation, remote management, and cumulative proximity. Prior to his academic career, he had a career as a marketing communications consultant to the technology industry. David Fogarty, PhD, MBA, is currently a part-time associate professor at National University in their School of Business and Economics. Most recently, David worked for 15 years at Cigna/Evernorth as the Chief Marketing Analytics Officer and Head of Global Customer Value Management and Analytics. David also worked for 20 years at the General Electric Company as their Corporate Vice-President of Commercial Analytics.