First published in 1998, this volume responds to the increase in performance review driven by government policies and examines the performance environment and processes for local government. Rob Ball explores the political and managerial environment before moving onto service planning, performance indicators and the Citizen’s Charter along with case studies. It is hoped to be of particular interest to undergraduate and postgraduate students of public administration or public management.
By:
Rob Ball Imprint: Routledge Country of Publication: United Kingdom Dimensions:
Height: 219mm,
Width: 152mm,
Weight: 285g ISBN:9781138332799 ISBN 10: 1138332798 Series:Routledge Revivals Pages: 203 Publication Date:30 June 2020 Audience:
College/higher education
,
General/trade
,
Primary
,
ELT Advanced
Format:Paperback Publisher's Status: Active