Members, Methods, and Measures

Unlocking the Secrets of IT Leadership

Thomas E. Armstrong

$231

Hardback

Forthcoming
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English

CRC Press
01 August 2025

Business strategy; Research & development management; Security services; Network management; Computer science

Series: Security, Audit and Leadership Series

Stepping into an IT leadership role for the first time? Feeling overwhelmed by the transition from technical expert to people manager? You’re not alone.

In Members, Methods, and Measures, Thomas E. Armstrong delivers the guide he wishes he had when he was thrust into management—without a roadmap, training, or support. Drawing on years of experience leading high-performing technology teams, Armstrong breaks down the challenges of IT leadership with real-world insights, practical frameworks, and battle-tested strategies.

This book is your crash course in mastering IT Management. Learn how to:

Build and manage a high-impact IT team—from hiring and onboarding to retention and career development

Navigate the shift from doer to leader—avoid the common pitfalls that derail new managers

Set priorities, delegate effectively, and drive results without micromanaging or burning out

Manage up, down, and across—communicate with executives, gain stakeholder buy-in, and earn your team’s trust

Measure what matters—ensure your team’s work is recognized and valued by the business

Packed with actionable advice, real-world examples, and insights from industry leaders, Members, Methods, and Measures is the ultimate playbook for IT professionals making the leap to management. Whether stepping into leadership for the first time or looking to refine your skills, this book will equip you with the tools, confidence, and strategies to build a thriving, high-performing team.

By: Thomas E. Armstrong
Imprint: CRC Press
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm,
ISBN: 9781032910543
ISBN 10: 1032910542
Series: Security, Audit and Leadership Series
Pages: 212
Publication Date: 01 August 2025
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Forthcoming

Thomas E. Armstrong is an IT executive specializing in business transformation, digital innovation, and enterprise architecture. With leadership roles spanning global firms like Deloitte, IBM, and PwC, he has helped top organizations streamline operations, enhance customer experiences, and drive strategic growth. Currently the Director of Strategy and Enterprise Architecture for the State of Connecticut, Tom also teaches IT at the graduate level. He holds degrees from Georgetown, Quinnipiac, and Fairfield University, along with certifications in cloud computing, IT service management, and enterprise architecture. When he’s not tackling complex IT challenges, Tom enjoys life in Connecticut with his golden retriever, Doug.