Brittany R. Clark is lecturer at Clemson University.
Media Representations of Retail Work in America provides a vital and sympathetic analysis of one of the largest classes of workers whose identity and image in popular culture has not yet received its due. Brittany R. Clark deftly applies the concept of “othering” to “class tourists”—writers who became workers but remain apart from their peers on the job—and also provides a sharp analysis of the corporate “deskilling” of these workers to enhance profits. Readers who have worked in retail will recognize the writer as an astute fellow traveler while the rest of us with her help will penetrate perhaps for the first time the thin working-class line between us and retail workers. -- Tom Zaniello, Northern Kentucky University and author of The Cinema of the Precariat: The Exploited, Underemployed, and Temp Workers of the World