Managing the ServiceNow Platform: A comprehensive guide to ServiceNow administration

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Felix Acosta

Managing the ServiceNow Platform

A comprehensive guide to ServiceNow administration

Felix Acosta

$99.95 $85.02

Paperback

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English

BPB Publications
22 November 2023

Computer certification: CompTia

The ServiceNow platform is a powerful tool for managing IT services, but it can be complex to manage. This book provides a comprehensive guide to managing the ServiceNow platform effectively, from the core architecture concepts to scripting and integration. Whether you're a beginner or an experienced administrator, this book will help you get the most out of the ServiceNow platform. You'll learn how to manage users and access, manage licensing, move configuration across environments, manage upgrades, and configure forms, workflows, business rules, and more. You'll also learn about foundational data such as locations and groups, how to configure notifications and the mobile app, and how to import and export data. And, of course, no book on managing the ServiceNow platform would be complete without a discussion of scripting and integration.

By: Felix Acosta
Imprint: BPB Publications
Dimensions: Height: 240mm, Width: 190mm, Spine: 20mm
Weight: 549g
ISBN: 9789355519382
ISBN 10: 9355519389
Pages: 318
Publication Date: 22 November 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Felix Acosta has spent over ten years developing and implementing ServiceNow for many organizations and 20 years working with different service management solutions. Throughout his experience, Felix has played many roles, including developer, architect, and project manager, and has coached and mentored many ServiceNow consultants.

ONLY $9.90 DELIVERY INFO

Managing the ServiceNow Platform

A comprehensive guide to ServiceNow administration

Felix Acosta

$99.95 $85.02

Paperback

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