Managing Public Sector Contracts: Market Frictions and Human Resources Solutions

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Matthew Potoski (University of California, Santa Barbara) Ole Helby Petersen (Roskilde University)

Managing Public Sector Contracts

Name: Managing Public Sector Contracts
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ISBN: 9781009180764

Market Frictions and Human Resources Solutions

Matthew Potoski (University of California, Santa Barbara), Ole Helby Petersen (Roskilde University), Lena Brogaard (Roskilde University) , Trevor Brown (The Ohio State University)

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English

Cambridge University Press
19 February 2026

Personnel & human resources management; Market research; Civil service & public sector

Series: Elements in Public and Nonprofit Administration

This Element presents a framework for analyzing the complexities of contracting, how these vary across circumstances, the ways contract managers can address challenges, and the skills of contract managers. The framework is grounded on central concepts. Market frictions are underlying imperfections that cause common contracting problems; contract management activities are the tasks and procedures that contract managers perform to prepare and execute the purchase; and skills are the ability to perform contract management activities that identify and mitigate frictions. These concepts are interdependent – market frictions can influence the efficacy of contract management activities, activities may reduce or increase the presence of frictions, and skills may influence both the choice and effectiveness of activities in addressing contracting challenges. Omitting any of these components is likely to result in misleading accounts of the root causes and potential solutions to contracting challenges.

By: Matthew Potoski (University of California Santa Barbara), Ole Helby Petersen (Roskilde University), Lena Brogaard (Roskilde University), Trevor Brown (The Ohio State University)
Imprint: Cambridge University Press
Country of Publication: United Kingdom
Weight: 139g
ISBN: 9781009180764
ISBN 10: 1009180762
Series: Elements in Public and Nonprofit Administration
Pages: 86
Publication Date: 19 February 2026
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

1. Introduction; 2. Contracts, contract management and public values; 3. Market frictions as a source of contracting challenges; 4. Contract management skills for market frictions; 5. The framework applied: diagnosing and treating quality shading; 6. Conclusion; References.