Managing a Global Workforce

Charles Vance, Yongsun Paik, Fabian Jintae Froese (University of Goettingen, Germany) , Torben Andersen

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English

Routledge
25 July 2023

Labour economics; Business strategy; International business; Personnel & human resources management; Organisational theory & behaviour

Managing a Global Workforce examines important human resource management issues and practices in today’s global marketplace, helping current and future managers and leaders, regardless of nationality, in making effective human talent management decisions for optimal organizational performance.

This fourth edition includes significant updates to reflect recent global developments affecting the management of global HRM, including the following:

• The COVID-19 pandemic and its impact on new work expectations/arrangements;

• The Great Resignation;

• AI and automation;

• Managing diversity, equity, and inclusion;

• Climate change;

• Emerging economies; and

• CSR/ethics/sustainability

The new edition also includes several new opening and closing brief cases to promote applied reflection and discussion, as well as updated references to important research. With its practical, real-world emphasis, including frequent use of current examples, the text also serves as a useful resource for guiding the global workforce management and decision-making of current and future general managers and human resource practitioners.

This book is essential reading for general graduate and undergraduate business students, as well as those in specialty programs in International Business and Human Resources.

By: Charles Vance, Yongsun Paik, Fabian Jintae Froese (University of Goettingen, Germany), Torben Andersen
Imprint: Routledge
Country of Publication: United Kingdom
Edition: 4th edition
Dimensions: Height: 254mm, Width: 178mm,
Weight: 453g
ISBN: 9781032161471
ISBN 10: 1032161477
Pages: 408
Publication Date: 25 July 2023
Audience: College/higher education , Primary
Format: Hardback
Publisher's Status: Active

TABLE OF CONTENTS Preface...................................................................................................................... Introduction and Overview.............................................................................. Opening Scenario: Trading Places in Global Trade Introduction Global Market Context Internal Company Factors Influencing HRM Key Perspectives in Global Workforce Management Book Overview Summary Questions for Opening Scenario Analysis Case 1.1. The United Nations of Bananas Case 1.2: Social Expat-Preneurs: Key Agents for Building a Better World Recommended Website Resources Recommended Readings References The Global Labor Market: Challenges and Prospects Opening Scenario: Finland’s Efforts to Attract Global Talent Introduction The Demograpic Impact of the Covid-19 Pandemic Changes in Labor Force Demographics and Migration Emergence of the Contingent Workforce Offshore Sourcing Versus Onshoring Global Workforce Management Challenges Summary Questions for Opening Scenario Analysis Case 2.1. The Chinese are Moving to Africa to Make Shoes Case 2.2. India is Sending Jobs Abroad Recommended Website Resources Recommended Readings References Cultural Foundations of International HRM Opening Scenario: How Multicultural Teams Succeed Introduction Understanding Culture Major Models of International Culture Final Caveats on Culture and Global Workforce Management Summary Questions for Opening Scenario Analysis Case 3.1. Cross-Cultural Assessment Over a Cup of Coffee Case 3.2. Culture Conflict South of the Border, Down Mexico Way Recommended Website Resources Recommended Readings References Successful MNC Strategy Through International HRM Opening Scenario: How Do MNCs Compete in Emerging Markets? Introduction MNC Competitive Strategies Structuring for Optimal Global Performance Increased Role of HR Management in Cross-Border Strategic Alliances and Mergers and Acquisitions Paradigm Shift of International HRM from Contingency Model to Global Talent Management Process Development Model Summary Questions for Opening Scenario Analysis Case 4.1. Roadblocks to India’s Apollo Tires’ Acquisition of U.S.’s Cooper Tire Case 4.2. Is Accenture’s Global Face Really a Facade? Recommended Website Resources Recommended Readings References Global Human Resource Planning Opening Scenario: Who are Our Employees, Anyway? Introduction Strategy Link to Work Demand and Labor Supply Job Design for Meeting Global Strategy Work Demand Sources of Global Labor Supply for Meeting Work Demand HR Planning for the Longer Term Summary Questions for Opening Scenario Analysis Case 5.1. Gender Discrimination in Japan: Growing Challenges and Opportunities Case 5.2. HR Planning for Dexterity Capability in the Face of Uncertainty and Rapid Change Recommended Website Resources Recommended Readings References Global Staffing Opening Scenario: Global Staffing at Shell Introduction Key Factors Affecting Global Staffing Global Workforce Recruitment Global Workforce Selection Summary Questions for Opening Scenario Analysis Case 6.1. Brazil’s Economic Boom Needs More Talent Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws Recommended Website Resources Recommended Readings References Global Learning and Development Opening Scenario: Well-Intentioned but Misguided Expatriate Preparation and Training Introduction Strategic Role of Learning and Development Key Concepts for Guiding Global Learning and Development Training Imperatives for the Global Workforce Building Global Alignment Learning Considerations for Assigned Expatriates Special Learning Considerations for Female Expatriates HCN Learning Considerations Summary Questions for Opening Scenario Analysis Case 7.1. Safety Training Insights for Women Expats in India Case 7.2. HCN Supervisory Training Needs Recommended Website Resources Recommended Readings References Managing International Assignments Opening Scenario: Expatriate Innocence Abroad Introduction The Expatriation Cycle Considerations for Different Types of Expatriates Flexible and Virtual Types of Global Mobility Summary Questions for Opening Scenario Analysis CASE 8.1. Working in a Sheltered Enclave in Kuala Lumpur, Malaysia Case 8.2. Re-Entry Shock: A Family Affair Recommended Website Resources Recommended Readings References Global Workforce Performance Management Opening Scenario: Puzzling Performance Appraisal Introduction Performance Management Process Important Global Performance Management Considerations Planning and Implementing Global Performance Appraisals Summary Questions for Opening Scenario Analysis Case 9.1. Overcoming Gender Stereotyping in Performance Management Case 9.2. Customizing HCN Performance Appraisal Design Recommended Website Resources Recommended Readings References Managing Compensation and Rewards for a Global Workforce Opening Scenario: Challenges in International Pay Equity Introduction Key Practices for Managing International Compensation Key Considerations for Expatriates, HCNs, and TCNs Summary Questions for Opening Scenario Analysis Case 6.1. Brazil’s Economic Boom Needs More Talent Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws Recommended Website Resources Recommended Readings References Optimizing the Employment Relationship Opening Scenario: Workplace Demoralization or Engagement: A Laissez-Faire Roll of the Dice Introduction Current ER Issues Role of MNCs in Global Employee Relations Important MNC Practices for Effective Global ER Role of Labor Unions in Global ER Summary Questions for Opening Scenario Analysis Case 11.1. Planning for an Impending Pandemic Case 11.2. Providing Expatriate EAP and Other Personal Care Services Recommended Website Resources Recommended Readings References Index

Charles Vance is an active researcher, graduate and undergraduate instructor, and consultant in areas of international human resources and training development. He has published widely, and his work has taken him to many countries in the Americas, Europe, and Asia. He is now professor emeritus at Loyola Marymount University, USA. Yongsun Paik is Professor of International Business and Management, Director of the Center for International Business Education and the Center for Asian Business at Loyola Marymount University, USA. His primary research interests focus on international human resource management, international entrepreneurship, business ethics, and Asia Pacific business studies. Fabian Jintae Froese is Chair Professor of Human Resource Management and Asian Business at the University of Göttingen, Germany, and a Joint Appointment Professor of International Business at Yonsei University, South Korea. In addition, he is Editor-in-Chief of Asian Business & Management and Associate Editor of the International Journal of Human Resource Management. His areas of expertise are in expatriation, diversity, talent management, and digital HRM. Torben Andersen is Associate Professor, PhD (CBS and University of Warwick) and works at Department of Business Development and Technology (Herning), Aarhus University, Denmark. Torben Andersen’s research has been concentrating on structural, strategic, and change aspects of HRM and International HRM. He was visiting professor at San Francisco State University (2000), University of Auckland, New Zealand (2005), and Bamberg University (2016). He has taught in a variety of countries from Iceland, Germany, the UK, China, and New Zealand to the USA.