Is there any other business process that consumes as much time and as many resources, damages as many relationships, generates as much ridicule and delivers as little value as the performance review?
Following the takeover of one of the world's most-loved franchises, employees are buckling under bureaucratic performance reviews instigated by an overzealous new owner. Morale is at rock bottom, trust between employees and managers has all but evaporated and staff are leaving. Two members of the team set out to find a cure for the ills of the performance review, eventually discovering a universal solution that is stunning in its simplicity and a breakthrough in its effectiveness.
In The Man Who Cured the Performance Review, Graham Winter weaves an engaging story that presents a framework to replace the bureaucracy of the performance review with simple tools and practices for fostering real performance conversations.
This book will inspire and guide you and your colleagues to:
eliminate the fear of feedback create powerful two-way performance conversations simplify the alignment of business goals to individual behaviour.
The Man Who Cured the Performance Review is a must-read for any manager, team leader or employee who wants to perfect the art of real conversations that will see them perform at their highest level.
By:
Graham Winter
Imprint: Jossey Bass
Country of Publication: Australia
Volume: 1
Dimensions:
Height: 208mm,
Width: 140mm,
Spine: 10mm
Weight: 236g
ISBN: 9781742169514
ISBN 10: 1742169511
Series: Jossey-Bass Leadership Series - Australia
Pages: 192
Publication Date: 08 January 2010
Audience:
General/trade
,
ELT Advanced
Format: Paperback
Publisher's Status: Active
About the Author v Acknowledgements vii Prologue ix Introduction xi Part I: The review 1 Hr harry and the perfect performance review 3 2 More ridicule than review 11 3 The night before christmas 19 4 Performance conversation 27 5 Tick and flick 33 Part II: Find the cause, find the cure 6 Dancers and dumpers 43 7 The donut or the hole? 53 Part III: The prescription 8 True north 73 9 Feedback expectation 81 10 Feedback culture—not a review culture 93 11 The elephant in the room 113 12 Speed dating 123 Part IV: The cure 13 Plan, do, check, adapt 129 14 No fear 135 15 From review to preview 137 16 Cured! 155 Epilogue 161 The cure the review™ framework 163
Graham Winter is a psychologist and consultant who designs innovative frameworks to tackle some of the most challenging people issues in business. He is the author of bestseller think one team. A three-time Australian Olympic Team chief psychologist, Graham is passionate about curing the performance review.
