Joseph (Joe) Hilger has over thirty years of experience leading and implementing cutting-edge, enterprise-scale IT projects. He has worked with an array of commercial and government clients in a wide range of industries. He was an early pioneer in the use of agile techniques for knowledge management systems design, implementation, and integrations projects. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the world and is a frequent speaker and instructor on topics including enterprise search, enterprise content management, agile development, and knowledge graphs.Zachary (Zach) Wahl has over twenty years of experience leading programs in the knowledge and information management space. He has worked with more than 200 public and private organizations in over forty countries to successfully strategize, design, and implement knowledge management systems of various types. Zach has developed his own taxonomy design methodology, has authored a series of courses on knowledge management, and is a frequent speaker and trainer on information governance, knowledge management strategy, and taxonomy design. Joe and Zach founded Enterprise Knowledge (EK) in 2013 and presently serve as COO and CEO respectively. EK has been listed on the Inc. 5000 List of Fastest Growing Companies in the US every year from 2018 to 2021. EK is now the world's largest dedicated knowledge management consultancy, having won a myriad of awards.
This book ... spans the crevasse between KM and IT and does so with considerable flair. ... this is a very good overview of the importance of integrating KM and IT and should be on the desktop of all KM managers, especially in larger organisations with complex IT infrastructures. The experience of the authors is evident throughout and they write in an engaging style which makes for a very readable book. (Martin White, intranetfocus.com, June 30, 2022)