Robert Bolton, PH.D., is known for his expertise in training trainers. He is a co-founder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books. Dorothy Grover Bolton, ED.M., is known for herexpertise in training trainers. A co-founder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work... And Beyond.
".."".most people retain only a fraction of what they hear. The solution is active listening. It's not a new skill, but the Boltons dust it off nicely and show how to master it."" --Success magazine .."".not a new skill, but the Boltons dust it off nicely and show how to master it."" - Success magazine"