Learning and Personal Development for Public Services Managers

Ann Mahon (University of Manchester, UK)

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English

Routledge
31 December 2023

Public administration; Personnel & human resources management; Public ownership & nationalisation

Series: Routledge Masters in Public Management

Public service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and right leaning, northern and southern hemisphere. Personal skills, such as flexibility, adaptability, communication and resilience, are increasingly valued by employers in the public sector. Learning and Personal Development for Public Service Managers explores key learning and personal development themes in the context of public sector management and from an international perspective.

Inevitably there are different management challenges and experiences in different contexts but there are also similarities and the frameworks employed in this book provide useful analytical tools to aid learning and personal development. Divided into two parts Personal and Organizational Development in Public Management seeks to explore the relationships between the context of public service management (macro-level analysis), the practice of public service management (meso-level analysis) and the implications for learning and personal development (micro-level analysis).

The book will be invaluable reading for graduate students on Public Management courses, middle to senior managers working in public sector organisations throughout the world including healthcare, local, regional and central governments, the police and prison service. It will also be of relevance to a wider market of managers working in private and third sector organisations where there may be an integral element of public service provision.

By: Ann Mahon (University of Manchester UK)
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 174mm,
ISBN: 9780415740111
ISBN 10: 0415740118
Series: Routledge Masters in Public Management
Pages: 400
Publication Date: 31 December 2023
Audience: College/higher education , Further / Higher Education , A / AS level
Format: Paperback
Publisher's Status: Active

PART I - Personal development in the context and practice of public service management Chapter one: Introduction and overview Chapter two: The context and practice of public service management Chapter three: Public service management and personal development - towards a conceptual framework PART II - Personal development themes Chapter four: How do managers learn?; Chapter five: Perception and Communication Chapter six: Personality and Emotional Intelligence Chapter seven: Values, Ethics and Integrity Chapter eight: Managing Stress and Building Resilience Chapter nine: Presentation of self Chapter ten: Conclusions

Ann Mahon is Associate Head of Teaching in the Innovation, Management and Policy Division of Manchester Business School and Senior Fellow in the Health Group