Adapting for Inertia: Delivering Large Government ICT Projects in Australia and New Zealand

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Grant Douglas

Adapting for Inertia

Delivering Large Government ICT Projects in Australia and New Zealand

Grant Douglas

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English

Anu Press
31 October 2023

Public administration; Organisational theory & behaviour

Summary
Details

Despite much learning and research over many decades, large ICT software projects have continued to experience poor outcomes or fallen short of original expectations-some spectacularly so. This is the case in the Australian and New Zealand public sectors, even though these projects operate within historically developed institutional frameworks that provide the rules, guidelines and controls, and aim to consistently improve outcomes.

Something is amiss. In Adapting for Inertia, Grant Douglas questions the effectiveness of these institutional frameworks in governing large ICT software projects in the Australian and New Zealand public sectors. He also gauges the perspectives of a large number of actors in projects in both sectors and examines two case studies in detail.

The main narrative to emerge is that the institutional frameworks are in a state of inertia: they are failing to adapt, owing to various institutional factors-all of which have public policy implications. Sadly, Douglas finds, this inertia is likely to continue. If there is difficulty in changing the capacity to govern, he proposes, policymakers should look to change the nature of what is to be governed.

By: Grant Douglas
Imprint: Anu Press
Dimensions: Height: 234mm, Width: 156mm, Spine: 18mm
Weight: 481g
ISBN: 9781760466091
ISBN 10: 1760466093
Pages: 344
Publication Date: 31 October 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active