Lead the Standard: Elevate your confidence and drive team engagement as a quality leader

— —

Jackie Stapleton

Lead the Standard

Elevate your confidence and drive team engagement as a quality leader

Jackie Stapleton

$40.95 $34.58

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Jackie Stapleton
03 November 2025

Quality Assurance (QA) & Total Quality Management (TQM); Organisational theory & behaviour; Advice on careers & achieving success

Anyone can follow the Standard. Be the one to lead the Standard.

Most quality professionals know how to manage systems, prepare for audits and keep documentation in order. But if you're stuck chasing conformance instead of driving real change, then it's time to shift gears from enforcer to leader.

This book is your roadmap to stop policing systems and start influencing outcomes.

In Lead the Standard, Jackie Stapleton invites quality leaders to stop playing it safe and start owning their influence. This isn't about more procedures or stricter controls. It's about building confidence, engaging your team and getting traction where it counts.

You'll learn how to:

Strengthen your technical foundation without overcomplicating it Apply systems that work in real business environments Communicate with impact and connect with your team Shift from enforcing quality to influencing it

With straight-talking insights and real-world stories, Jackie shows you how to move from managing quality to leading it.

Because leadership in quality isn't about control - it's about influence.

By: Jackie Stapleton
Imprint: Jackie Stapleton
Dimensions: Height: 229mm, Width: 152mm, Spine: 14mm
Weight: 367g
ISBN: 9781764384308
ISBN 10: 176438430X
Pages: 272
Publication Date: 03 November 2025
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Jackie Stapleton is a quality leadership specialist who's trained and coached thousands of professionals across the globe. She's known for saying what others won't, cutting through the noise and helping people stop doing quality and start leading it. With decades of experience in systems, auditing, and leadership, Jackie is the go-to expert for professionals who want to step up, gain influence and lead the standard, without losing their sanity in the paperwork.