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Inclusive Design for Products

Including your missing 20% by embedding web and mobile accessibility

Professor Jonathan Hassell

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Paperback

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English
Rethink Press
27 September 2019
Most organisations are oblivious to, or terrified about, web accessibility.

You may be aware that 20% of your customers – people with disabilities – could be clicking away from your websites or mobile apps every day, without having bought anything or found the information they needed. You may have received complaints about accessibility problems you don't understand, with people asking for what seem like impossible fixes. Your web teams may have read the industry standard WCAG guidelines, but found them impenetrable. You probably know you could be sued if you don’t do the right thing, but you don't know how far you need to go to prevent that. And apart from eliminating risk, what else is in it for your organisation?

In this book, award-winning international accessibility thought-leader Jonathan Hassell shows you how to transform your organisation to consistently and cost-efficiently create websites, mobile apps and other digital products that are usable for all of your customers.

Inclusive Design for Products shows you how to embed accessibility into your software development lifecycle to turn it into a user-centred, inclusive design process that will help you efficiently deliver accessibility for all your digital products.

With insights from leading worldwide accessibility experts who have implemented these processes in their organisations, this book comes with a free library of downloadable support tools, templates, podcasts and videos to help you on your journey to accessibility maturity.

Inclusive Design for Products, and its companion, Inclusive Design for Organisations, will help you comply with both parts of the new International Standard ISO 30071-1.

By:  
Imprint:   Rethink Press
Country of Publication:   United Kingdom
Edition:   2nd New edition
Dimensions:   Height: 216mm,  Width: 140mm,  Spine: 5mm
Weight:   227g
ISBN:   9781781334003
ISBN 10:   1781334005
Pages:   394
Publication Date:  
Audience:   General/trade ,  Professional and scholarly ,  ELT Advanced ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Foreword Preface To The Second Edition Introduction Note on language Support materials to accompany this book PART ONE THE APPROACH 1 The Hassell Inclusion Way Of Implementing 2 Enable Process – How To Embed Accessibility in Your Digital Product Development Lifecycle Process PART TWO THE ACTIVITIES 1 Specify The Widest Range Of Potential Users 2 Specify User Goals And Tasks 3 Specify User Accessibility Needs 4 Specify Accessibility Requirements 5 Specify Design Approach 6 Ensure Accessibility Requirements Are Met 7 Ensure Communication About Accessibility 8 Ensure Integration Of Accessibility In System Updates What’s Next? References Acknowledgements The Author

Professor Jonathan Hassell has over 18 years’ experience of embedding accessibility within digital production teams in FTSE 100 and Fortune 500 companies worldwide. He set the accessibility standards and strategy for BBC Future Media, and authored ISO 30071-1 and its predecessor BS 8878 to share this best-practice with other organisations and help them get more customers by making their goods and services easily available to disabled and older people. Learn more at www.hassellinclusion.com

Reviews for Inclusive Design for Products: Including your missing 20% by embedding web and mobile accessibility

"‘I want you to imagine for a moment that Professor Jonathan Hassell’s Including your missing 20% by embedding web and mobile accessibility is like a large set of well-labelled keys. Each chapter is part of that key set and enables the reader, whether expert or layperson, to unlock the power of BS8878, the British Standard on Web Accessibility. If your organisation is looking to embed web accessibility from the outset or to adopt best practice, then you need go no further: this book is for you.’ Neil Rogers , PhD candidate, University of Southampton ‘A book that should be on the shelf of every head designer or strategist of any company that sells a Product or government agency that seeks to include all of its employees and constituents. Jonathan Hassell spent hundreds of hours interviewing the leaders in this field. They are, like Hassell, passionate about their involvement in taking on the limitations imposed by the digital environment for people who need alternative access. Their enthusiasm quickly becomes your own. Their solutions are shared freely, for your benefit – you can use them for your own business or agency. Whatever your corporate task is related to accessibility, there will be a chapter and practical information on how to implement small and big changes that make a difference.’ Elianna James , Director of Accessibility Training, Be Accessible Inc. ‘This is an outstanding resource. I can’t wait to start embedding the advice in this book into my daily Work flow. I’ve done a lot of work within accessibility, but this definitely helps bring me to another level.’ Chris Loiselle , Accessibility Team Lead, Perkins School for the Blind and Invited Expert W3C ‘Jonathan Hassell is one of the shining lights of the global digital accessibility campaign. Now, with his own company, Hassell Inclusion, he has done the very thing many professionals dread doing: he has taken the time and effort to put everything he knows into a book so that anyone with influence over the way digital systems are designed can ensure disabled people are included in the digital future. This is not a dry, difficult read; the writing is human, personable and from the perspective of one who understands the challenges ahead, but believes a better future is well within our collective grasp. Congratulations, Jonathan, for bringing this important book into being. I hope it gets the wide readership it deserves.’ Julie Howell , Lead Author of PAS 78 ‘For someone who is looking to begin the process of implementing accessibility practice into their organisation, I see this volume as essential.’ Jennison Asuncion , Head of Accessibility Engineering Evangelism, LinkedIn and Founder of the Global Accessibility Awareness Day  ""Jonathan Hassell is one of the shining lights of the global digital accessibility campaign. This is a game-changing book."" – Julie Howell, Lead Author of PAS 78 ""A powerful gathering of accessibility practice. Passionate and practical."" – Elianna James, Director of Accessibility Training, Be Accessible Inc."


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