Improving Healthcare Team Performance: The 7 Requirements for Excellence in Patient Care

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Leslie Bendaly Nicole Bendaly

Improving Healthcare Team Performance

The 7 Requirements for Excellence in Patient Care

Leslie Bendaly, Nicole Bendaly

$62.95

Paperback

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English

Jossey-Bass Inc.,U.S.
02 October 2012

Medical administration & management

Practical, proven techniques for improving team performance in the health care world Teams and collaboration have become an expectation in most healthcare facilities and environments. It is accepted that high performance, patient focused teams are critical to quality patient care. However, there is often a wide gap between traditional practices and the new behaviours and practices required for teamwork and collaboration. Improving Health Care Team Performance goes beyond theory to provide the knowledge, tools, and techniques required to develop a single team, or to develop an organization wide team based culture, from which exceptional patient care emerges.

Most uniquely it emphasizes that effective teamwork goes far beyond team dynamics and provides detailed description of additional requirements, such as shared learning and change compatibility, and how to fulfill them.

A practical handbook for healthcare leaders striving to ensure a superior patient experience and high quality of care, Improving Healthcare Team Performance not only provides specifics on how to develop high functioning teams, whether multidisciplinary, interdisciplinary, or departmental but also offers those dealing with the common healthcare leadership challenges of low morale, poor communication, interpersonal conflict, and lack of knowledge sharing the tools to take immediate action to improve performance. Providing a proven approach to addressing and preventing everyday issues impacting patient care, Improving Health Care Team Performance contains everything needed to identify areas of greatest need within a team or department, take targeted action to address key gaps, and measure progress towards positive change.

Presents a clear depiction of what constitutes collaboration and a high-performing patient focused team. This includes the skills and practices required to improve team performance and ultimately the quality of patient care, how to develop new attitudes and behaviours within the team, as well as the leadership requirements for success in a patient focused, team based culture. Provides a set of development tools accessible online to help the reader quickly and easily apply the knowledge gleaned. Offers targeted solutions including tips/recommendations, a step-by-step approach for affecting necessary change at every level of the organization, and skills and team development activities.

Designed for leaders working in any healthcare environment, Improving Health Care Team Performance is a practical approach to improving team performance and the quality of patient care.

By: Leslie Bendaly, Nicole Bendaly
Imprint: Jossey-Bass Inc.,U.S.
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm, Spine: 18mm
Weight: 449g
ISBN: 9781118199527
ISBN 10: 1118199529
Pages: 288
Publication Date: 02 October 2012
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Leslie Bendaly is recognized as a forward thinker and practitioner in the areas of leadership, teamwork and organizational change. She is the founder of Kinect Inc. and author of several books on leadership including Strength in Numbers, Winner Instinct and Leadership on the Run. Her models, tools and publications are used in organizations worldwide and her books have been selected as mandatory reading for MBA and other postgraduate programs in both the USA and Canada. Nicole Bendaly is president of Kinect Inc. and has developed a reputation as an acute observer and interpreter of organizational behaviour in healthcare. She applies her knowledge and experience to the design and implementation of learning solutions and assessment tools that support the development of patient-focused cultural change and improved leadership and team performance. A number of these are used in over 200 healthcare organizations across North America.

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Improving Healthcare Team Performance

The 7 Requirements for Excellence in Patient Care

Leslie Bendaly, Nicole Bendaly

$62.95

Paperback

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