Identifying Undesirable Traits and Behaviors in Customer Service

Ferdy Saitta

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Paperback

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English

Questquill Books
12 August 2023

Behavioural economics; Sales & marketing; Office & workplace

Summary
Details

"""Identifying Undesirable Traits and Behaviors in Customer Service""

In any business, interactions matter, and how you engage with customers can make or break your success. Discover the transformative power of genuine, respectful, and empathetic customer interactions in"" Identifying Undesirable Traits and Behaviors in Customer Service.""

This book is your guide to building lasting customer relationships by avoiding negative behaviors and cultivating positive communication. Learn the art of active listening, effective communication, and understanding customer emotions. With real-world examples, practical strategies, and actionable insights, you'll gain the tools to navigate even the trickiest customer interactions with finesse.

Whether you're a business owner, manager, or frontline employee, ""Identifying Undesirable Traits and Behaviors in Customer Service"" equips you to deliver exceptional customer service that fosters loyalty, positive word-of-mouth, and business growth. Elevate your customer interactions, master the art of professionalism, and create experiences that leave a lasting positive impression. Start your journey toward impeccable customer service today!"

By: Ferdy Saitta
Imprint: Questquill Books
Dimensions: Height: 229mm, Width: 152mm, Spine: 7mm
Weight: 181g
ISBN: 9798215200896
Pages: 130
Publication Date: 12 August 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active