This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
By:
Dennis Nickson Imprint: Routledge Country of Publication: United Kingdom Edition: 2nd Revised edition Dimensions:
Height: 246mm,
Width: 174mm,
Spine: 23mm
Weight: 900g ISBN:9780080966489 ISBN 10: 0080966489 Pages: 368 Publication Date:28 November 2012 Audience:
College/higher education
,
Primary
Format:Paperback Publisher's Status: Active
Dennis Nickson is Head of the Department of Human Resource Management, University of Strathclyde, UK.