Timothy M. Franz is a Professor of Psychology at St. John Fisher College. His area of expertise is small group and team processes. In addition, he is an experienced applied researcher, specializing in conducting focus groups, interviews, and surveys. He has published in journals such as the Journal of the American Medical Association and the Journal of Applied Psychology.
He covers this territory remarkably well in this book, whichstands as a combined textbook and operational manual. SummingUp: Highly recommended. Lower-division undergraduates throughfaculty and professionals. (Choice, 1March 2013)