Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal

— —

Diana Kander Tucker Trotter

Go Big or Go Home

5 Ways to Create a Customer Experience That Will Close the Deal

Diana Kander, Tucker Trotter

$28.95 $25.73

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Houndstooth Press
28 March 2023

Behavioural economics; Management decision making; Customer services

"How do underdogs close huge deals they have no business winning? How do rainmakers pull off a sale before the RFP is ever issued? They don't do it with a logical argument or even the best PowerPoint presentation. They do it by turning their pitch into an emotional experience that makes the customer think, ""This just feels right."" This book is your blueprint for tapping into a client's gut feeling and bringing home the win.

Go Big or Go Home is the greatest collection of the most memorable pitches in film, sports, business, and philanthropy. These stories come from individuals and organizations that decided to Go Big or Go Home because their deals were too important to fail. One day, you'll have a pitch that matters just as much. And when you do, you can follow the five tools outlined in this book to create an experience that will close the deal."

By: Diana Kander, Tucker Trotter
Imprint: Houndstooth Press
Dimensions: Height: 203mm, Width: 127mm, Spine: 9mm
Weight: 163g
ISBN: 9781544536361
ISBN 10: 1544536364
Pages: 158
Publication Date: 28 March 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Diana Kander is a keynote speaker on curiosity and innovation and a New York Times bestselling author. A serial entrepreneur who entered the United States as a refugee at the age of eight, she has launched and sold millions of dollars of products and services. Also, Diana can juggle. And do a handstand. Though not at the same time. Tucker Trotter is the CEO of Dimensional Innovations (DI), an experience design and build firm that liberates people from mediocre experiences. DI has created award-winning experiences for organizations like Disney, Google, Microsoft, and numerous professional sports teams, while being named an Inc. 5000 Fastest-Growing Company for seven years. Fun fact: Tucker is a devout gravel cyclist-competing in races that span hundreds of miles across the country.