Exploding Technical Communication: Workplace Literacy Hierarchies and Their Implications for Literacy...

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Remley Dirk Charles Sides

Exploding Technical Communication

Workplace Literacy Hierarchies and Their Implications for Literacy Sponsorship

Remley Dirk, Charles Sides

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English

Baywood Publishing Company Inc
30 November 2014

Literacy; Communication studies; Industrial or vocational training; Business communication & presentation

Series: Baywood's Technical Communications

"Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the ""lean operating"" and ""continuous improvement"" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology."

By: Remley Dirk, Charles Sides
Imprint: Baywood Publishing Company Inc
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm,
Weight: 430g
ISBN: 9780895038890
ISBN 10: 0895038897
Series: Baywood's Technical Communications
Pages: 186
Publication Date: 30 November 2014
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Acknowledgments CHAPTER 1. Introduction CHAPTER 2. Methodology and Issues in Historical Research CHAPTER 3. Historical Context CHAPTER 4. Training Within Industry: Sponsored Multimodal Technical Communication CHAPTER 5. Training Practices, the Accident, and Sponsorship Implications CHAPTER 6. Other Literacies at Work CHAPTER 7. Literacy in the Community and Home CHAPTER 8. Current Applications of Training Within Industry: Continued Sponsorship of Technical Communication CHAPTER 9. Workplace Communication and Implications of Sponsorship References Index

Dirk Remley has taught business writing and technical writing courses for over 20 years at Kent State University, where he also earned a PhD in rhetoric and composition. His publications pertain to literacy practices and writing pedagogies, particularly those connected to workplace communication. He has published work in the Community Literacy Journal, Across the Disciplines, Computers and Composition Online, Computers and Composition, and Writing and Pedagogy, in addition to multiple handbook chapters. He has also made presentations at numerous national conferences.