Jim Knight is an award-winning training and development veteran and culture catalyst who speaks on a variety of interactive topics, including programs on organizational culture, differentiated service, building rock star teams and leadership. During Jim's twenty-one-year career with Hard Rock International, his creativity and success garnered his team several industry awards for cutting-edge print, video, e-learning and instructor-led concepts. He was also recognized by Training magazine as representing one of the Training Top 125 companies in the world, across all industries, and has since been featured in Entrepreneur magazine, Inc. magazine, Forbes magazine and Fox Small Business News. With a music degree in Vocal Performance and Education, a six-year stint as a public middle school teacher and his two decades with the Hard Rock brand, Jim uses all of his experience and expertise-as a keynote speaker, podcaster, book marketer and author-to assist leaders of all levels and industries develop their skills and amp up business results. Jim released his widely praised first book, Culture That Rocks, in 2014. It is now in its second edition- and is the impetus for Service That Rocks, book two in the Culture That Rocks series. Jim also discusses life-changing leadership advice and best practices with influential guests on Thoughts That Rock, the free weekly edu-taining podcast that he co-hosts with Brant Menswar. To contact Jim Knight, you can reach him at: ServiceThatRocksBook.com JimKnightSpeaker @KnightSpeaker
""Engagement That Rocks isn't just a management business book; it's a cultural anthem. I have seen firsthand the power of an engaged workforce, and Jim Knight has given us the perfect blueprint to make that happen. Blending rock star storytelling with real-world tactics that actually get people tuned in and turned on, this employee-oriented set list is designed to take the business to legendary heights."" Kelli Valade, CEO, Denny's ""In a world of digital interfaces and endless choices, it's the human touches that define hospitality. Engagement That Rocks is a call to lead with empathy, inspire from the inside and scale culture like sound waves. For any brand hoping to make guests feel seen, known and remembered-this book is your set list."" Noah Glass, founder and CEO, Olo ""Engagement That Rocks is like getting a cultural tune-up-from the inside out. Jim Knight brings decades of insight on employee engagement and packages it in a way that hits hard and sticks. If you want your people to go from rented interest to real commitment, start with this book."" Joseph Sheetz, chairman of the board, Sheet ""Jim Knight's Engagement That Rocks is a true love letter to leadership in today's fast-paced world. With his rock and roll background and leadership expertise, Jim brings a fresh and engaging perspective on how to create a culture that not only retains top talent but makes them fall in love with their workplace. It's an engaging and insightful read that every leader should have on their shelf."" Clint Pulver, Emmy Award winner, employee retention expert and author of I Love It Here