Emotional Intelligence Matters

A Machine-Generated Literature Overview

R.S. Mekhala

$326.95 $261.21

Hardback

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English

Springer Verlag, Singapore
25 August 2024

Child & developmental psychology; Business strategy; Personnel & human resources management; Customer services; Organisational theory & behaviour

This book is a Machine-Generated Literature Overview of personal EI development. The book is about the importance of developing emotional intelligence in workplace, especially in managing people in an organizational space. It talks about propelling productivity by inducing emotional intelligence. It discusses how stress can be managed with emotional intelligence. The impact of emotional intelligence in developing leadership skills. It explores the role the factor of emotional intelligence in HRM. It critically examines why is it very necessary for an employee to have this trait of EI and develop it eventually for a successful survival. It discusses the importance of EI in customer service and in day-to-day life.

By: R.S. Mekhala
Imprint: Springer Verlag, Singapore
Country of Publication: Singapore
Edition: 2024 ed.
Dimensions: Height: 235mm, Width: 155mm,
ISBN: 9789819977260
ISBN 10: 9819977266
Pages: 392
Publication Date: 25 August 2024
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Dr. Mekhala R. S is an Assistant professor, OB & HRM, Vellore Institute of Technology, Chennai Campus. She has an extensive experience of 15 years in teaching and she has been awarded with best faculty award in the year 2017. She has worked as a technical recruiter for three years in Oil and Gas Industry with organizations like TECHNIP, chiyoda, CCC etc. She has completed her Master’s in Business Administration from Institute of Management in Kerala, University of Kerala, 2007. . In order to explore the teaching arena, she has joined as a faculty in Business School in an Anna University affiliated college, meanwhile pursed research in Anna University. Her area of research involves Emotional Intelligence, Perception of Organizational Politics, Predictive and prescriptive analytics, HR Analytics and other work outcomes. She has published several research papers and attended conferences and workshops.