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Customer-Centric Knowledge Management

Concepts and Applications

Minwir Mallouh Al-Shammari

$438.95   $351.29

Hardback

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English
Business Science Reference
31 August 2011
Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
Edited by:  
Imprint:   Business Science Reference
Country of Publication:   United States
Dimensions:   Height: 280mm,  Width: 216mm,  Spine: 19mm
Weight:   1.042kg
ISBN:   9781613500897
ISBN 10:   1613500890
Series:   Advances in Knowledge Acquisition, Transfer, and Management
Pages:   332
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active

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