Convention Sales and Services: The Ultimate Guide to a Career in Managing and Planning Events

— —

James R Abbey

Convention Sales and Services

Name: Convention Sales and Services
Price: 153.98 AUD
Availability: OutOfStock
ISBN: 9781968619480

The Ultimate Guide to a Career in Managing and Planning Events

James R Abbey

$192.95 $153.98

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We will update you on expected arrival time to us. If this delay is too long, please let us know within 2 business days and we can give you options regarding cancelling or adjusting your order. More details on cancelling your order can be found in our Terms of Trade.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Self Publish
17 November 2025

Sales & marketing management; Business communication & presentation; Service industries

Summary
Details

What Industry Professionals Have Said About Convention Sales and Services

Convention Sales and Services is the most complete and up-to-date textbook that I have come across in my 35 years in the hotel industry. The 18 chapters are full of pertinent information, not just for students being introduced to the industry but also for seasoned professionals as well. Anyone seriously interested in advancing his or her career in today's hotel industry who does not read this book will, in my opinion, be less successful in reaching his or her full potential. Neil W. Ostergren, Past Senior Vice President and Chief Operating Officer, Hospitality Sales and Marketing Association Int'l (HSMAI)

I have found Convention Sales and Services to be an excellent textbook for my students, and have recommended it as a professional reference book for my colleagues in the field of convention sales and services for many years. It is well organized, includes very useful teaching support materials, and the students have found it to be very valuable. Elizabeth A. Dale, Director of Convention Services and Part Time Faculty, University of Massachusetts

Convention Sales and Services provides a solid foundation and thorough exploration of the intricacies of a career in convention and event services. The professional CSM has become the trusted advisor, resource center, and unifying force at the property level resulting in repeat business and increased revenues. Students utilizing this textbook in hospitality training will gain a deeper understanding of the integral role the convention and event service professional plays in their clients' successful meetings. Denise Suttle, CMP Past President, Event Service Professionals Association (ESPA) The author is to be congratulated for this new edition. It is the most up-to-date and provides a fundamental knowledge base on sales and services in the convention business. The textbook is well organized and easy to read. Further, the global approach the author has taken is an added dimension in this edition. K.S. (Kaye) Chon, Ph.D. Dean, School of Hotel and Tourism at Hong Kong Polytechnic University

By: James R Abbey
Imprint: Self Publish
Dimensions: Height: 254mm, Width: 178mm, Spine: 46mm
Weight: 1.542kg
ISBN: 9781968619480
ISBN 10: 1968619488
Pages: 670
Publication Date: 17 November 2025
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active