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Conflict Resilience

Negotiating Disagreement Without Giving Up or Giving In

Robert Bordone Joel Salinas, M.D.

$59.99

Hardback

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English
Harper Business
10 April 2025
Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships.

Conflict is getting the better of us.

From our homes and community centers to C-Suites and Congress, disagreements are happening everywhere, with increasing frequency, and are being treated like zero-sum games that allow little margin for error and even less room for productive conversations. This puts a tremendous and untenable strain on our most important relationships and institutions.

Unable or unwilling to negotiate conflict with skill, we ignore it or avoid it for as long as possible; when we are forced to face it, we escalate everyday disagreements and temporary flare-ups as if they’re life-and-death. Neither approach addresses underlying issues, promotes stronger relationships, or yields satisfying results.

But there is a solution: a combined skillset and mindset that Bob Bordone calls “conflict resilience”—the ability to sit genuinely with and grow from disagreement. In this powerful, hopeful book, he and renowned neurologist Joel Salinas, MD, combine the inner mechanics of conflict—literally what’s going on in our bodies and our brains during moments of distress—with a groundbreaking three-step framework for how to navigate it:

NAME (& dig deep) EXPLORE (& be brave) COMMIT (& own the conflict)

In a time of increasing polarization, where consensus, agreement, and problem-solving can sometimes feel elusive, Conflict Resilience provides practical solutions to a common dilemma: How do you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships

Conflict Resilience is not another book about conflict resolution, nor is it about problem solving. 

Conflict Resilience combines practical applications of advanced conflict management and study of the human brain to teach anyone how to turn conflict and negotiation into an act of union. This book provides the most cutting-edge and scientifically-grounded tools for driving agreement when possible and for empowering you to disagree better when the differences cut deep and the relationships matter most. This is a chance to bring people together, and an invitation to radically transform how we interact with our friends and families, our co-workers, our students, and our neighbors—anyone with whom we find ourselves in disagreement.
By:   , ,
Imprint:   Harper Business
Country of Publication:   United States
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 29mm
Weight:   497g
ISBN:   9780063278332
ISBN 10:   0063278332
Pages:   400
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active

Robert C. Bordone is a Senior Fellow at Harvard Law School, the Founder and Former Director of the Harvard Negotiation and Mediation Clinical Program, Founder of The Cambridge Negotiation Institute, co-author of Designing Systems and Processes for Managing Disputes, 2d. Edition, and co-editor of The Handbook of Dispute Resolution. Joel Salinas, MD, is the author of Mirror Touch: A Memoir of Synesthesia and the Secret Life of the Brain, former Harvard Medical School faculty, behavioral neurologist and Clinical Associate Professor of Neurology at the NYU Grossman School of Medicine, and Founder and Chief Medical Officer at Isaac Health.

Reviews for Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In

""Conflict Resilience offers a powerful, practical recipe for true dialogue between people with opposing views. Robert Bordone and Joel Salinas have written exactly the book needed in our time."" — Daniel Goleman, #1 New York Times bestselling author of Emotional Intelligence ""Every leader—from the halls of Congress, to C-Suites, to university administrators and local officials—should read this book. With its practical advice on how to constructively disagree, hold your ground, and still get things done in an increasingly polarized world, Conflict Resilience is simply the best book I know on how to respectfully talk about policy differences and find constructive ways to work together."" — Adam Kinzinger, former U.S. Congressman (R) and New York Times bestselling author of Renegade: Defending Democracy & Liberty In Our Divided Country ""Conflict Resilience is a masterful, in-depth account of everyday conflict in which the authors share their original tools for finding greater connection amidst substantial disagreement. Knowing how to sit with uncertainty, find ease, and reach for the other side will be some of the most sought-after skills in the coming century, and Bordone and Salinas have delivered a grand gift in the form of their new book."" — Jenara Nerenberg, journalist and bestselling author of Divergent Mind: Thriving in a World That Wasn't Designed for You ""If you are fearful, or even just hesitant, to engage in the difficult conflicts in your personal or professional life, Conflict Resilience is for you. Full of penetrating analysis, practical hacks, and illuminating stories, and buttressed by relevant and accessible insights from neuroscience, the authors provide a roadmap through emotions that block our capacity 'to genuinely sit with and grow from conflict.' Conflict Resilience invites us into the humble yet hopeful work of learning to hold even deep disagreement."" — Dr. Amy Uelmen, Director for Mission & Ministry, Georgetown University Law Center “[A] rare gift: a practical and entertaining book with compelling lessons for entrepreneurs, CEOs, and business leaders, as well as educators, students, and parents. Replete with vivid examples, supported by the latest brain science, and full of easy-to-implement hacks, it provides a brilliant roadmap for working through our disagreements in ways that help promote connection and creative problem-solving."" — Rob Waldron, Chairman, Curriculum Associates ""Bordone and Salinas begin Conflict Resilience with an important but overlooked truth: Conflict is not the problem—we are. Accepting that truth means reckoning with the deeper, internal work that is too often brushed aside in favor of quick fixes. Thankfully, the authors offer powerful and practical methods for building our capacity to not only handle but embrace the messy (and essential) work of conflict. This book is essential reading for anyone who faces friction at work or in life—that is, all of us!"" — Jeff Wetzler, author of Ask: Tap Into the Hidden Wisdom of People Around You ""Bob Bordone and Joel Salinas are uniquely qualified to give valuable insight into the conflict that exists in everyday life. Conflict Resilience is a great read that will add depth to your thinking and practical strategies for your acting to navigate conflicts big and small."" — Chris Voss, Wall Street Journal bestselling author of Never Split the Difference: Negotiating as if Your Life Depended On It


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