Conflict Management

Baden Eunson

$32.95

Paperback

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English

Wright Books
08 January 2010

Peace studies & conflict resolution; Economics & Business; Management & management techniques; Organisational theory & behaviour

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

planning goal setting compromise mediation

Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

By: Baden Eunson
Imprint: Wright Books
Country of Publication: Australia
Dimensions: Height: 231mm, Width: 155mm, Spine: 11mm
Weight: 191g
ISBN: 9780731406517
ISBN 10: 0731406516
Pages: 160
Publication Date: 08 January 2010
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Baden Eunson teaches in the school of English, Communications and Performance Studies at Monash University, and also runs a training and consultancy business. He is the author of numerous books, including the best-selling C21: Communicating in the 21st Century, 2nd edn, John Wiley & Sons.

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Conflict Management

Baden Eunson

$32.95

Paperback

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