Conflict Is an Opportunity

Conflict Is an Opportunity offers fresh, thoughtful insights and practical strategies for transforming disagreements into opportunities for growth and connection. An invaluable workbook and reference tool for leaders, educators, mediators, and anyone seeking to navigate difficult conversations with confidence and clarity. --Adam Gersch, founder and CEO, Global Mediation Dana's mastery at making conflict resolution accessible to the masses is evident in this practical guide. Start at the beginning or open it to any page to gain insight and direction through interpersonal conflict journeys. This is an incredible resource. --Paula Drouin, founder and president, ADR International Group Inc. and ADR Learning Institute Quite the accomplishment--imaginative, practical, concise, and yet comprehensive. This tremendously useful and creative book provides a practical but also deep journey for how to approach conflict of all types. Dana Caspersen invites us to examine and challenge our own way of thinking about conflict, responding to it, using it, and even experiencing it. Conflict Is an Opportunity is useful as a teaching tool but also as a guide to self-reflection and constructive action. --Bernie Mayer, author of Staying with Conflict and The Dynamics of Conflict This is an important perspective that focuses on twenty ways of making decisions, with concrete methods to change both our thinking and our doing--our theories and our practices. The way that Caspersen defines power and how to analyze it is extremely timely in a world where we need the collaborative skills to navigate an increasingly interdependent global community. Beautifully written and a wealth of information. --Susan Sgorbati, director of The Center for the Advancement of Public Action, founder of The Conflict Resolution Program, Bennington College