Getting Along

How to Work with Anyone (Even Difficult People)

Amy Gallo

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Paperback

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English

Harvard Business School
01 September 2023

Economics & Business; Office & workplace; Advice on careers & achieving success

Summary
Details

Named one of '22 new books…that you should consider reading before the year is out'– by Fortune

A research-based, practical guide for how to handle difficult people at work.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret — rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up.

Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career.

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers — the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others — and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail — on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behaviour? How can I fix things if they won't cooperate? I've tried everything — what now?

Full of relatable, sometimes cringe-worthy examples, the latest behaviooral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work — and building interpersonal resilience in the process.

'This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict.' — Publisher's Weekly

By: Amy Gallo
Imprint: Harvard Business School
Country of Publication: United States
Dimensions: Height: 235mm, Width: 156mm,
ISBN: 9781647826758
ISBN 10: 1647826756
Pages: 304
Publication Date: 01 September 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active